All orders ship from Australia. Shipping estimates are based on dates provided by Australia Post and shipping times may vary depending on shipping location. Delays experienced by Australia Post, credit card verification processes, customs holds & other external third parties are outside of our control.

We make every effort to ship all orders received on the day. Orders placed after 2pm AEST, on weekends or public holidays will be attempted to be processed the following business day. 

You will receive a shipping confirmation email as soon as it has been dispatched. 

Please note, we do not ship to PO Boxes or Parcel Lockers. If you provide a PO Box or Parcel Locker address, your order will not be shipped until we get in touch with you for an alternative address. If we do not hear from you within 48 hours, your order will be cancelled and refunded.

PRE-ORDER SHIPMENTS

If you order a pre-order style, it will not be shipped immediately. All available non pre-order items purchased will be shipped immediately. The estimated shipping time is listed on the product page. We are unable to provide exact dates but will contact you if we become aware of any delay. Your pre-order style will ship separately when it arrives. We are unable to cancel any pre-orders unless we have offered a cancellation to you.

IS THERE FREE SHIPPING?

Free Standard Shipping is available for orders over $75.00. This will be calculated at Checkout.

LOST OR STOLEN ITEMS

Once your order has been dispatched, AMALYA is no longer liable for any lost or stolen items in any circumstances and will not offer to replace or refund your order as it is not in our control.